based on Independent Customer Feedback

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Quality Service

Excellent customer services


High Review Rating

Meet our team

Stan Crosby - Managing Director

I started the business in 1991, having previously worked as Area manager for a large National Insurance Broker. We now trade from two branches employing 15 staff. I try to keep fit by attending regukar gym sessions and I have ran a few 10k runs for charity and like the idea of making a contribution to worthwhile causes and keeping fit at the same time. I enjoy more than anything spending time with my family and having as many family BBQ’s as possible.

Lynn Crosby - Accounts

June Bainbridge - Senior Customer Care Advisor

I have worked at the Newcastle Office for 12 years. My daily tasks include handling customers service enquiries on the telephone or face to face. I also handle all the incoming post which includes handling cheques, checking proposal forms and driving licences as well as insurance documents we have received from underwriters which need to be forwarded to clients. My hobbies include gardening, cooking (red wine & chocolate) and spending time with my family.

Lisa Wardropper - Accounts Manager

My main role in the office is to make sure all the accounts are paid correctly to insurers, direct debit companies and solicitors. I work very closely with my mum (Lynn Crosby) who works with me in the accounts department. I am married and have a young daughter who takes up most of time when she is not at school; she enjoys karate, swimming and loves animals!

Andrew Hopper - Business Insurance Sales

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based on Independent Customer Feedback