To make an insurance claim over the phone please ensure that you are the Policyholder, you have a note of the policy number which is found on the policy schedule and the name of your Insurers which is also on the policy schedule.
We’re sorry if you’ve suffered an accident or have a claim on your insurance policy. That’s why you have insurance, to protect you when something bad happens. We’ll guide you on every step along the way either via our claims centre or directly with the insurer.
Crosby Insurance Brokers
Should you file this insurance claim?
If there’s a slight chance that someone may have suffered as a result of the accident, then you must file the claim. Otherwise, if you choose not to file it, you won’t have the insurance policy to protect you from lawsuit. All insurers who provide motor insurance make it compulsory to report the claims incident to them, under the rules of disclosure you must provide your insurers with details of all claims. We will guide you through the correct procedures so that your cover is not invalidated due to an incident not being reported to your insurers.
If you’d like to learn more about why filing a claim is so important, you may read this special report before you proceed with the claim.
I need to file a claim
Contact either our office at Newcastle upon Tyne or Sunderland
Report a Claim
As your independent broker, we’ll do our best to make your insurance claim experience a smooth one.
If think you’re not being treated fairly, need some help along the way or want to share your positive experience with us, please let us know! We’re always here for you.